1. Accommodation reservations
As stated in the resort's dedicated Refund & Cancellation Policy, once an accommodation booking is confirmed and payment or token advance is received, cancellation, date changes, transfer to another guest and refund are not permitted. A no-show is treated as cancellation and the amount paid is forfeited. Please contact the resort before payment if you need clarification about a specific rate or reservation.
2. Safari permits
Safari permits are issued under Forest Department rules. The resort's published FAQ says permits are non-refundable and non-transferable once booked. Permit availability, zone and timing are controlled by the Forest Department. Safari charges and resort stay charges may be separate line items.
3. Events beyond control
The resort's published policy states that it does not promise a refund or reschedule for interruptions caused by natural calamities, government restrictions, Forest Department rules, pandemics or other circumstances beyond its control. Contact the resort promptly for guidance if travel or access is affected. Applicable law continues to apply.
4. Duplicate or failed payment
If your account is debited but you do not receive a booking confirmation, do not make repeated payments until the status is checked. Contact the resort with the payment reference, date, amount and booking details. A payment provider may need time to reverse a failed or duplicate transaction; eligible reversals are returned through the original payment route and timing depends on the provider and bank.
5. How to contact us
Send your booking ID, guest name, stay dates and payment reference to info@tadobatigervalleyresort.com or call / WhatsApp +91 98908 89444. Never share a card PIN, CVV, OTP or UPI PIN.
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